Privacy Policy

Effective Date: July 2025
Last Updated: July 2025

At Enchanted Astrology, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, make purchases, or use our services.

By accessing our site or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information from you in various ways, including:

A. Personal Information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through Stripe)
  • Date of birth or astrology details (if submitted for a consultation)
  • Zoom ID/email (used for session scheduling)
  • Account login credentials

B. Non-Personal Information:

  • IP address
  • Browser type and device information
  • Usage data (pages visited, time on site, etc.)

2. How We Use Your Information

We use your information for the following purposes:

  • To create and manage your account
  • To process payments for memberships and purchases
  • To fulfill product orders and consultations
  • To deliver gated content to active members
  • To schedule and conduct astrology sessions via Zoom
  • To send important service updates, confirmations, and promotional offers
  • To comply with legal obligations

3. Payment Processing

All payment transactions are processed securely through Stripe and WooCommerce. We do not store your full credit card information on our servers. Stripe is PCI-compliant and uses industry-standard security protocols.

4. Third-Party Services

We may share your information with trusted third parties to help us operate our website and provide our services, including:

  • Stripe (payment processing)
  • WooCommerce (eCommerce platform)
  • Zoom (video consultations)
  • Email marketing providers (e.g., Mailchimp, ConvertKit)
  • Analytics services (e.g., Google Analytics)

We do not sell, rent, or trade your personal information to third parties.

5. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to improve your browsing experience, analyze traffic, and deliver personalized content. You can control cookie settings in your browser.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to the personal information we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request a copy of your data in a portable format (data portability)

To exercise any of these rights, please contact us using the contact form located on this site.

8. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to children under 13 (or 16 in some jurisdictions), and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it immediately.

10. International Users

If you are visiting from outside of Canada, please be aware that your information may be transferred to, stored, and processed in Canada. By using our services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out to us using the contact form available on our website at https://enchantedastrology.ca. We’ll do our best to respond as quickly as possible.